FAQS
Many merchants and businesses like yourself have a lot of questions when it comes to getting started on upgrading their POS with us. No worries... you're not alone and we've compiled the most frequently asked questions here.
1
I'm already in a contract with my current processor and cannot switch at this time
Most processor will have a $200-$500 early termination fee for canceling your service, but if we compare side by side what you are paying to what we will be saving you once you sign up, it makes sense and is the right choice to switch today!
2
What is the term of the contract when I sign-up with you?
In most cases... there is no contract, hidden fees or early termination fees when you sign up with us. It is month to month with no obligations on your end.
3
How have current customer responded to paying the 4% fee when checking out?
The cash discount program is becoming the industry standard. Most businesses are already either adding a small fee or percentage when checking out— so most customer have already had an experience with paying additional fees when paying with a credit card.
4
Why do I need the 'Cash Discount Program?' I already add a service fee to the transaction when the customer pays
When you are manually entering that fee as the merchant it is not compliant with card processing regulations. Which can put your processing account at risk of being shut down. It's not worth doing that especially for your business. The 'cash discount program' is compliant so there is no risk to you or your business— The best part is you have piece of mind!
